1997 – 1999
Queensland University of Technology – Brisbane, Australia
Master of Business (Quality Management) (MBus)

1991 – 1996
Australian National University – Canberra, Australia
Bachelor of Science (BSc), Bachelor of Laws (LLB)

1993 – 1994
University of Queensland – Brisbane, Australia
Cross Institutional Law Studies

1986 – 1989
Indooropilly State High School – Brisbane, Australia
High School Certificate: Tertiary Entrance in top 2% of the State

Training and Professional Development

2009: Accenture Core Managers Training
2009: Six Sigma Green Belt Certification Accenture Training
2009: Project Management with Microsoft Project & Project Server (3d)
2009: Precision Process Improvement Methodology
2008: Workshop Facilitation – Capital Group
2007: AVE for BPM Training – IDS (2 days)
2007: Six Sigma Green Belt Certification (currently ongoing)
2007: Stevens Institute Seminar BPM & BPMN notation (1 day)
2007: The Art & Practice of Presensing Change Mangement Senge (2 days)
2007: Hammer & Co Re-Engineering and Change Management
2007: Hammer & Co Business Process Management Case Studies
2006: Facilitation and brainstorming meetings
2005: ARIS Advanced Training (2 days)
2004: ARIS and Sarbanes Oxley (SOX) training (3 days)
2003: XML Web Services (3 day seminar and conference)
2002: Conducting Business Electronically (workflow, document management and workspaces) (UTS)
2002: Object Oriented Methodologies (UML, RUP, OOM) (UTS)
2001: Programming on the internet (5 days – UTS Java, HTML)
2001: Business Analysis (Data/Process Modeling 4 day IRM)
2001: Member of Australian Computer Society
2000: UML for Business Process Modeling
2000: Mediation Training
2000: Microsoft Knowledge Management
1999: Master of Business (Quality Management)
1999: Process Based Management
1999: Founding Member of Qld Project Management Institute
1998: SPICE Assessor Training – Software process assessment
1998: Train the Trainer
1998: Implementation methodology (Mincom)
1998: Joint Application Development (JAD)
1997: Certificate of Quality (QUT)
1997: Quality Internal Auditor Training (Richard Coggins)
1996: Skill Workshop – Dispute Resolution
1994: Quality Internal Auditor Training (Intergraph)
Various Software packages including Word, Excel, Access, FrontPage, Visio, Microsoft Project, Visual Interdev, Visual Source Safe

Language Skills

Native English speaker

Software Skills

Advanced user of all Microsoft Office (MS Project, MS Visio, MS Word, MS Excel, MS Powerpoint, MS Access)
Web design and development and portals ASP, HTML
Basic programming skills in VB, PHP, JAVA, XML
Process Modeling Tools – ARIS, MS Visio (UML), Rational Rose
Configuration Management tools including CVS and VSS (Visual Source Safe)